Why do my jbl headphones keep turning off

I recently got a pair of JBL tune 225tws headphones (End of november). I have charged them for over two hours but they keep turning off. Are they broken or can I fix it?

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If you are sure the charging cable is good, contact JBL support, nothing you can fix on them yourself.

If you are sure the charging cable is good, contact JBL support, nothing you can fix on them yourself.

Status Not open for further replies.

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