How to activate FaceTime on iPhone 11

In addition to placing standard voice calls, you can use the iPhone to make a video call to another iOS device or Mac computer using the FaceTime feature. Depending on your iPhone version, the requirement to use FaceTime varies. For the iPhone 3GS and iPhone 4, you must have a Wi-Fi connection to use FaceTime. However, for the iPhone 4S and higher, you can use a cellular data connection in addition to Wi-Fi. There are three ways to activate FaceTime when you use an iPhone.

1. Launch the "Contacts" app from your iPhone home screen.

2. Tap the contact you want to call using FaceTime.

3. Tap the "FaceTime" button to activate a FaceTime call. If the person uses multiple phone numbers or email addresses, tap the one that the contact uses for FaceTime interaction.

Monday September 26, 2022 7:34 am PDT by Sami Fathi

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In this tutorial, you will learn how to:

• Activate FaceTime • Make a FaceTime call using the Phone app • Make a FaceTime call using the FaceTime app • Respond to an incoming FaceTime call• Make a FaceTime call using Dual SIM• FaceTime options

• Use Picture-in-picture

Activate FaceTime

From the home screen, select the 

Note: FaceTime requires an applicable data plan and your call recipient must also have a FaceTime-activated iOS device. If you need additional help, view the Apple support article If you get an error when trying to activate FaceTime. FaceTime now supports up to 32 people at one time.

Make a FaceTime call using the Phone app

1. From the home screen, select the

2. Select the Contacts tab, then select the desired contact. To make a FaceTime video or audio call, select the Video or Phone icon next to FaceTime.

Make a FaceTime call using the FaceTime app

1. From the home screen, select the

2. Select the desired contact from the call history or select New FaceTime to create a new call and follow the prompts. To send a FaceTime link to an Android or Windows user, select Create Link and follow the prompts. 

Respond to an incoming FaceTime call

Select the desired option: 

• ACCEPT CALL: Select the Accept icon, then select Join.

Note: To decline a call with a message, select the call window > Message > select the desired message or select Custom... to send a custom message. If your iPhone is locked, select and drag the

When Dual SIM is enabled, FaceTime calls will be made from the default line. To change this, from the FaceTime app, select the

To access FaceTime options, from the active call, select the 

• LIVE CAPTIONS: Live Captions allows the audio on the FaceTime call to be transcribed. Select the Live Caption switch to turn on or off.
• ADD PEOPLE: To add people to the FaceTime, select Add People, then follow the prompts.
• SILENCE JOIN REQUESTS: To silence join requests during an active FaceTime call, select the Silence Join Requests switch.

      Select the screen, then select the desired option: 

• MUTE: Select the mute icon.

Select the call window, then select the desired option: 

• SWITCH BETWEEN FRONT & REAR CAMERAS: Select the flip camera icon.

Picture in Picture allows you to continue viewing your call while multitasking. While in a FaceTime call, swipe up from the bottom of the screen. Your call will appear as a Picture-in-picture window in the corner of the screen. 

Note: You can select and drag the window as desired. To return to full screen, select the Picture-in-picture window. 

You need a mobile or Wi-Fi connection to use FaceTime on your iPhone or iPad. Otherwise, you may experience issues for one of these reasons.

If you experience issues with receiving a FaceTime call after finishing the setup process, update your device using the following steps:

1. Update your device to the latest version of iOS or iPadOS if needed.
2. In the Settings app, tap Mobile Data. Make sure your phone line is turned on. If you use multiple SIMs, make sure the phone number you want to use is selected and turned on.
3. In the Settings app, tap FaceTime. Turn FaceTime off and then back on.
4. Tap the phone number that you want to use with FaceTime.

If you experience issues with Messages after you've set up a new device, you can also update your Messages settings.

If your mobile connection or Wi-Fi network runs slowly, or other users are streaming audio or video on the same Wi-Fi network, you may experience these issues:

• Connection alerts or unable to connect
• Choppy video calls
• Black screen
• Dropped calls

Make sure both you and the person you're calling are using a fast Wi-Fi or mobile connection. If you're using Wi-Fi, FaceTime requires a broadband connection.

If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps:

1. Make sure your device has a Wi-Fi connection to the internet or a mobile data connection.
   Find out more if you're using router, firewall or security software that restricts internet access.
2. If you're trying to use FaceTime over Mobile, make sure Use Mobile Data (or Use Cellular Data) is turned on for FaceTime. Go to Settings and tap Mobile Data (or Cellular), then turn on FaceTime. If you're using an iPad, you may see Settings > Mobile Data.
3. Go to Settings > FaceTime and make sure FaceTime is turned on.
   • If you see "Waiting for Activation", turn FaceTime off and then on again. Find out what to do if you can't activate FaceTime.
   • If you can't see the FaceTime setting, make sure Camera and FaceTime aren't turned off in Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
   • Make sure you have the correct phone number or email address listed.
4. Go to Settings > General > Date & Time and turn on Set Automatically.
5. Restart your device.
6. Update your device to the latest version of iOS or iPadOS.