Article Category: Speaker Habits Show
by Andrew Dlugan Why are speaking skills so elusive? Why do so many people who speak incoherently fail to recognize how ineffective they are? Can you be “born with” speaking skills? In this article, we’re going to study a learning theory that applies to speaking skills and all other skills in your life. We’ll describe the four stages, identify the transition triggers, and discuss practical actions you can take to leverage this knowledge. Read on! Four Stages of CompetenceAccording to learning theories formed in the 1960s and 1970s, all learners progress through a series of four stages as they learn any new skill. These four stages are:
Examples of Skills at Different Competence StagesThis learning theory applies to all skills. We’ll examine speaking skills in more detail later, but it may help to provide a few fitness-related examples from my own life experience first.
How about you? Can you think of skills where you fall into stages 2, 3, or 4? (For stage 1, you would need to think of something in your past.) How does this apply to Speaking Skills?The four stages of competence apply to speaking and presentation skills just like all other skills one might learn and practice in a lifetime. All people start at the first stage (unconscious incompetence), which is characterized by the following:
Sound familiar? Hands up if you know people who fit this description… I do! Sadly, many people happily spend their entire lives at the first stage. However, they can break free through a series of transitions that I call recognition, acquisition, and intuition. Let’s examine each of these in detail. Recognition (Stage 1 to Stage 2)To transition from stage 1 to stage 2, the person must recognize both the importance of speaking skills and their own incompetence with respect to these skills. How?
A person in stage 2 is aware of their relative weakness as a speaker. Although they don’t have the ability to present their ideas effectively, they can recognize the differences between poor presenters and excellent presenters. Because they are keenly aware of their weakness, they will generally avoid speaking opportunities. In time, they may set a goal to aim for stage 3. Acquisition (Stage 2 to Stage 3)To transition from stage 2 to stage 3, a person must make a commitment to learn, practice, and eventually acquire speaking skills.
A person in stage 3 is a competent speaker who can successful deliver an effective presentation. However, every time they prepare and deliver a speech, they are conscious of the steps they work through and require occasional reminders and feedback (from self or others). Many people plateau in stage 3, but a small fraction will progress to stage 4. Intuition (Stage 3 to Stage 4)The transition from stage 3 to stage 4 may take many years of speaking experience. The intuition trigger is not a single event, but rather extensive practice and dedication across hundreds of speeches or presentations. There are no short cuts. A person in stage 4 is an intuitive competent speaker. All speaking activities–preparation, speechwriting, creating slides, practice, and delivery–are carried out efficiently and without the level of conscious effort necessary in stage 3. Speakers at this final stage have comprehensive knowledge of what to do and why to do it. Because of this, stage 4 speakers are often adept at teaching speaking skills to others. Stage 4 speakers also have the best chance to build a career around speaking. That’s it? One stage to describe my speaking skills?Not exactly. The theory applies well to a single, primitive skill, but speaking effectively demands a whole range of skills. So, it’s perfectly reasonable for you to be at stage 4 for some skills (e.g. telling stories or speaking off-the-cuff), but at stage 2 or 3 for other skills (e.g. using visuals or speaking persuasively). Can I skip stages?No. It would be nice to be “born with it” and skip straight to stage 3 or 4, but that’s a myth. You can only get there with lots of hard work. Until then, you’ve got to spend some time in the blissful stage 1 or the frustrating stage 2. Is it possible to slide backwards?Yes. A master presenter who stops using their speaking skills can slide from stage 4 back to stage 3 (i.e. one must consciously think about things which were previously intuitive). Or, someone who was comfortably competent in stage 3 can easily slide back into stage 2 incompetence over time. I have experienced this negative effect, both in speaking and other life skills. You know that marathon I completed? Well, after years away from the treadmill, I have had to re-acquire competence as a runner. I certainly wish I had never let it slide. Put it into PracticeIt’s a powerful theory, but what practical actions can you take to leverage this knowledge for yourself and those around you?
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