What does it mean when roblox says service unavailable

when I tried to open Studio it started updating, but failed and got “Service Unavailable” sometimes “Forbidden” too, this also happen when I try play a game.

Reprod steps:

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The bug is still going on, but now it says it can’t install some files from setup.roblox.com. I have tried uninstall both studio and player, but now I can’t even install it again. If my operation system is necessary it is Windows 10.

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Currently Windows 10 isn’t supported by Roblox, that’s probably why it’s not working at the moment.
I’m not sure when they plan to support it.

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[quote] Currently Windows 10 isn’t supported by Roblox, that’s probably why it’s not working at the moment.
I’m not sure when they plan to support it. [/quote]

Roblox has been working fine on windows 10, until today.

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[quote] Currently Windows 10 isn’t supported by Roblox, that’s probably why it’s not working at the moment.
I’m not sure when they plan to support it. [/quote]

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Yeah, it works on Windows 10, but it’s not designed for it. Therefore there are/will be bugs and glitches. Another example of this is a game I play, Age of Empires 3, on the box it says it supports systems up to Windows 7, I use it on Windows 8. It works perfectly, but I have found at least one bug which causes the game to malfunction.

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Well the issue started yesterday and I have had Windows 10 for a half month already where before the issue there was no problems with updating.

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I don’t know what this is

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HTTP Error 503: “The server is currently unable to handle the request due to a temporary overloading or maintenance of the server. The implication is that this is a temporary condition which will be alleviated after some delay.”

Unable to replicate.

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I’ve experienced this multiple times over the past 3 days, but assumed it to be a problem on my end. In any case, after waiting a few minutes and reloading the page, it clears and allows me to continue. It’s odd.

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Do not bump old bug reports about service outages.

I’m also able to reproduce this, if it continues to grow in players being effected, I’d suggest marking it as critical.

I believe its likely due to the administrators being already well aware of the situation whilst we are all screaming “CRITICAL” to them.

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Can confirm, on both mobile and computer (If that helps).

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Very upsetting that I have ads running and I will not be refunded for the time period that ROBLOX goes down for.

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The team is aware and investigating. Thanks for the heads up!

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Can only access things like the site’s favicon.

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I regained access for the home page then reloaded it again and boom, it says this again:

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Although I can’t fully confirm this, I’m pretty sure ads go up to the Impression number and not actually 24 hours - it just makes sure that the number is hit within 24 hours.

In other words, as no one can access the site it won’t tally.

This is just an assumption as what goes in the background during situations like this in regards to ads is not spoken of. In Roblox’s eyes however, they probably don’t do much unless its a large inconvenience seeming as its just as much a hit for them as it is for you.

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Can confirm, happening, as well as 502 Error.

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Literally just happened to me. Either error 502 or The service is unavailable. Funny thing is, I was typing to a friend these exact words: I think roblox is cr- Then it crashed for me. Roblox outages are going up too on there. Went from 3600 to 7159+ in a minute.

UPDATE: The roblox status finally says that it was down.
update 2: It went up for me for a little bit, but it’s back down. Now the status says

Edit: Because I’ve started to get some messages regarding the websites of these pictures, here. //roblox.status.io/ is the status website, the other website is //downdetector.com/status/roblox/

Last edit because it’s fixed, I managed to send the i think roblox is crashing message, here it is.

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I can see the home page but it is not navigatable. If this is not fixed, I’m afraid I might not be here for a while. A TON of people may not be here for a while.

I’m not getting the error right now, I’ll update if I get the error message again.

EDIT Games are failing to show

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More than doubled in the past 5 minutes!

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Although the site is down, Roblox Studio still works fine. Although it signs you out, it still allows you to sign back in.

Edit: Studio no longer works

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I hope that while the services are down and the team is investigating, Roblox can also investigate into other (potentially linked) server-side problems and batch-ship a full server fix. My productivity’s been much lower without the convenience of being able to open new places without erroring.

"Failed to load game settings" error on Baseplate Studio Bugs

I’d like to reopen this bug report as I have recently started to become plagued by this issue in the exact same capacity as originally reported. A lot of features on Studio are disabled either when I attempt to create a new place (Ctrl + N) or open the Baseplate template directly. It is happening 100% of the time as of right now. [image] I started first experiencing this issue either sometime yesterday or for all of today. It’s been harming my productivity which is especially crucial for me ac…

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I am now getting a 503 error.

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can I just add in that if this error goes on for another hour to possibly get a refund for the sponsors that I’m running on my game? it’s not attracting anyone when the websites and apps are shut down.

this also goes for ads that are running, would definitely like a refund as there’s no audience whatsoever.

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Roblox has been completely inaccessible for over two hours, many games are losing a lot of profit and everyone is waiting for news on when services will be back up. Could we possibly get an update on the status of this issue?

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Yeah, getting a small update on progression would be an enjoyment for me. Keep in mind ROBLOX has done this been through this process before. The site may come up in an hour or two, who knows.
Let’s just give it time, I suppose.

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